EKIS5170 User-Centered Design Methods (5 cr)

Study level:
Advanced studies
Grading scale:
0-5
Language:
English
Responsible organisation:
Department of Language and Communication Studies
Curriculum periods:
2020-2021, 2021-2022, 2022-2023

Description

Content

Doing research is an integral part of many current professions: in the business world, for example, deep customer and competitor understanding directly affects the bottom line. This is why many organizations now focus on user-centered and participatory approaches, such as service design, where the users themselves are part of the design process. On this course, the students will familiarize themselves with a variety of such approaches and carry out a user-centered design project.

Completion methods
Contact teaching: participating in the lectures and completing the project.
Assessment details
Participation: pass/fail. Final grade: 100% project work. Assessment criteria available in Moodle.

Learning outcomes

After completing this course, students will be able to:

  • describe and compare different user-centered and participatory design methods
  • assess which method to apply in the development of communications and services in organizations
  • carry out a user-centered design project.

Additional information

Attendance requirement for completing the course: 80%.

Recommended prerequisites

Study materials

Additional materials vary according to the user-centered approaches selected for the design project.

Literature

  • Brown, T. & Katz, B. (2009). Change by design: How design thinking transforms organizations and inspires innovation. New York (N.Y.): HarperBusiness.

Completion methods

Method 1

Description:
Attendance requirement for completing the course: 80%.
Evaluation criteria:
Participation: pass/fail. Final grade: 100% project work. Assessment criteria available in Moodle.
Select all marked parts
Parts of the completion methods
x

Participation in teaching (5 cr)

Type:
Participation in teaching
Grading scale:
0-5
Evaluation criteria:
Participation: pass/fail. Final grade: 100% project work. Assessment criteria available in Moodle.
Language:
English
Study methods:

Contact teaching: participating in the lectures and completing the project.

Study materials:
Additional materials vary according to the user-centered approaches selected for the design project.
Literature:
  • Brown, T. & Katz, B. (2009). Change by design: How design thinking transforms organizations and inspires innovation. New York (N.Y.): HarperBusiness.
No published teaching