XENX017 Communication in a Multicultural Workplace (3 cr)

Course description

In this course you will learn to explain cultural identities, values and expectations as well as their influence on communication in a multicultural and multilingual workplace. You will also critically evaluate beliefs and behaviours and enhance your understanding of communication across cultures in an international workplace.

Main content

• role of English as a global language
• communication strategies for effective interaction
• current cultural approaches
• creative collaboration in multicultural and multilingual small teams
• analysing and reflecting on cultural identities

On completion of the course the students are expected to

• be able to explain and analyze the benefits and challenges of working in a culturally diverse workplace.
• critically evaluate beliefs and behaviours in a multicultural and multilingual context and reflect upon one's own cultural identity
• demonstrate understanding of communication styles in an international workplace.
• manage and monitor project work in diverse teams.
• effectively find strategies to use English as a global language.
• be familiar with conceptual frameworks related to intercultural settings.

Elective course

TARGET GROUP: Degree and exchange students who need orientation and practice in the skills necessary for working in a multicultural workplace.

PROFICIENCY LEVEL: B2 -> C1