YCCS2140 Stakeholder relationship management (5 cr)

Study level:
Advanced studies
Grading scale:
Responsible organisation:
Jyväskylä University School of Business and Economics
Curriculum periods:
2020-2021, 2021-2022, 2022-2023, 2023-2024


The study module provides students with specific knowledge of central concepts, models and theories of stakeholder relations and stakeholder communication. Students will learn how to identify and analyse key stakeholders, design plans for managing relations and communications with key stakeholder groups, and reflect on consequences and implications of corporate actions towards stakeholders. This study module introduce several UN Sustainable Development Goals such as Goals 3 Good health and wellbeing, 8 Decent work and economic growth, 10 Reduced inequalities, 12 Sustainable consumption and production, 13 Climate action and 17 Partnership for actions and discuss them as important global issues that are affecting stakeholders and influence stakeholder behaviors and relations with organizations.

Learning outcomes

After completing this study module, the student:

  • is able to identify and classify key stakeholders

  • is able to analyse stakeholder- organization relationships

  • is able to forecast possible stakeholder behaviors and their impact on organizations

  • is able to plan corporate responses

  • is trained to use a foreign language as a medium of communication

Study materials

A compilation of book chapters and journal articles assigned by lecturers.

Completion methods

Method 1

Participation on class activities, attendance requirement 80%
Evaluation criteria:
class assignements and final written group work
Time of teaching:
Period 3
Select all marked parts
Parts of the completion methods

Participation in teaching (5 cr)

Participation in teaching
Grading scale:
Study materials:

A compilation of book chapters and journal articles assigned by lecturers.